Accessible Customer Service Standards

Accessible Customer Service Standards


Community Living Ajax Pickering and Whitby is committed to treating all people in a way that allows them to maintain their dignity and independence. We believe in integration and equal opportunity. We are committed to meeting the needs of people with disabilities in a timely manner and will do so by preventing and removing barriers to accessibility and meeting accessibility requirements under the Accessibility for Ontarians with Disabilities Act.  

To see our Accessibility Plan CLICK HERE

Community Living Ajax-Pickering and Whitby takes seriously its obligation to operate and provide services in a high-quality manner and be responsive to concerns/complaints raised by the general public, supported persons, and persons acting on behalf of supported persons. 

To view our Complaint Policy and Procedure, CLICK HERE

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