Latest News

October 14, 2020

The Covid 10 outbreak within one location of our Residential Program has been declared over by the Durham Region Health Department.  No supported individuals and no further staff members  tested positive for COVID 19.

We appreciate the support of the Durham Regional Health Department as we dealt with this situation.  We also appreciate the professionalism of our support staff  and leadership team in the way that they responded to this challenge and have responded since March to take every precaution to keep people safe.

Lisa McNee Baker

Executive Director

October 08, 2020

Community Living Ajax Pickering and Whitby (CLAPW) has confirmed a positive case of Covid 19 in an employee within our Residential Program.  The staff person has not worked on site since September 25th and is isolating at home and feeling well.

CLAPW is following all directions provided by the Durham Region Health Unit. The agency has been implementing protective measures and preparing action plans for a variety of exposure scenarios given the vulnerable population we serve.  

CLAPW will continue to closely monitor the  staff members progress and will follow the guidance of health unit and medical staff as we work to keep our employees and the individuals we support safe.

We thank the dedicated staff members of CLAPW who continue to take every precaution possible to ensure the safety of the the people supported by our agency.

Contact: Lisa McNee Baker
Executive Director

May 22, 2020


The individual supported by the CLAPW SIL Program  who initially tested positive for COVID 19 has since had three negative COVID 19 tests.  It is thought that the initial test was a false positive and that the individual (who had no COVID 19 symptoms) was in fact not ill with the virus.

The individual and the staff member who provides direct support will continue to self isolate for the full two week period out of an abundance of caution.

We are pleased that the individual is well and comfortable and will soon be able to resume regular activities.

Lisa McNee Baker

Executive Director

May 19, 2020

COVID-19 Positive Case Identified in Supported Independent Living Program

Community Living Ajax Pickering and Whitby, a provider of supports and services to adults with intellectual disabilities, has confirmed a positive case of COVID-19 within the Supported Independent Living Program.

The individual who was feeling unwell, was taken to hospital where a COVID-19 test was conduced with a positive result. The individual remains under medical care in the hospital. The positive test result was received on May 16, 2020.

We are keeping the supported person in our thoughts and are pleased with the excellent care being provided by the medical staff at the local hospital.

The SIL Worker who had been in contact with the individual prior their diagnosis, is now self-isolating at home for 14 days, as directed by the Durham Region Health Unit.

CLAPW is following all directions provided by the Durham Region Health Unit. The agency has been implementing protective measures and preparing action plans for a variety of exposure scenarios given the vulnerable population we serve.

Community Living Ajax Pickering and Whitby will continue to closely monitor the person’s progress and follow the guidance of health unit and medical staff as we work to keep our employees and the individuals we support safe.

Contact: Lisa McNee Baker
Executive Director

May 04, 20202

I wanted to give you a bit of an update regarding measures taken at CLAPW to protect people from COVID 19.

We continue to have the no visitor policy, implemented on March 13 in place at all our residential and administrative locations. This means family members, volunteers, students and contractors are not permitted entry to any of our homes. Only essential staff are permitted to be on site at these locations. As well, our day programs currently remain closed. We know that this presents a real hardship to families, but we have taken these steps to do everything in our power to keep the people we support safe and well. Thank you for supporting these measures.

We have stopped our staff from working for other employers while also working for us. We have also created staff “clusters” so that not only are our staff not crossing over from employer to employer they also are not permitted to work in more than one location within our agency. Again, we took this step before it was mandated by the government and did so to minimize risk, reduce exposure and keep the people we support and our staff members as safe as possible.

Our staff members are required to wear a surgical mask for the duration of their shifts in our residential programs.  All staff are screened at the beginning of their shifts.    We take the temperatures of the supported people at least twice a day.

We are very proud of how our staff have responded. They have worked closely with their managers to create schedules that work well for their location. They have responded to these challenging times professionally and have shown dedication and creativity in keeping people busy. The enhanced cleaning and screening protocols are being followed closely in all locations.

Please know that you are welcome to call, Skype, Facetime with your loved one. Ask the staff to send you pictures of your family member. It has been wonderful to see so many people keeping active, busy and happy.

At the time of this writing we have had no COVID 19 cases within any of our locations in either supported people or staff members.

We have been blessed by many in the community donating to our agency at this trying time. We have had Wii systems and games, personal protective equipment, bread makers, and money donated. If you would like to contribute in this way, we could use craft supplies (preferably unopened), board games, and disposable medical gowns at this time.

Thanks to all who have reached out to provide support!

If you have any questions, please feel free to contact me at

Stay well and hope to see you soon.
Lisa McNee Baker
Executive Director

March 24, 2020

Dear Families:

It is our goal at Community Living Ajax Pickering and Whitby (CLAPW) to always keep the lines of communication open with the people we support, their loved ones, and our community partners. We hope this letter will help alleviate some of the anxiety or fear you must be feeling as a result of the recent outbreak of coronavirus (COVID-19) in our community and globally.

As of this letter, we have zero reported cases of COVID-19 at any of our program locations and in any of our staff members. We are taking every precaution necessary to ensure the continued health and safety of the people we support and our staff. This is our number one priority.

The CLAPW leadership team is continuously monitoring developments closely and are following guidance and recommendations from our government and public health officials, including Health Canada, Province of Ontario and The Durham Region Health Department.

As a precautionary and preventive step, we began following our Pandemic Policy and Procedure which we distributed to all staff on March 02.

• We have been educating staff and supported people on COVID-19.
• We have been auditing our PPE (personal protective equipment) and environmental cleaning supplies to ensure we are prepared.
• Staff teams have stepped up their processes and are cleaning more frequently, paying attention to high touch areas
• Staff have been provided with information regarding recognizing potential early symptoms of respiratory infections and fever, and the appropriate precautions to take
• To prevent the spread of infection, visitors to all residential locations and our administrative office have been stopped and all contractors, students, volunteers have been halted.
• All day programs have stopped, and we are beginning to re-deploy the staff from those programs to our residential sites.
• Employees are self monitoring for signs and symptoms of cough, shortness of breath, sore throat and fever and are being advised to stay home if unwell.
• Staff with a history of travel have been asked to self isolate for 14 days.

• We have halted visits home for supported people currently unless the family is willing to keep the person home for the duration of this crisis.

• All non-essential services and large group gatherings are canceled until further notice.

• All non-essential medical and dental appointments have been cancelled.

• The only permitted activities for people supported in our homes include walks in the neighbourhood and van rides with no more than 2 passengers and the driver.

• Our Supported Independent Living staff have been reassuring people by phone, face to face and have been grocery shopping for all people involved in this program.

• We are striving to have all supported people maintain at least 6 feet between themselves for safety.

We will continue to follow all recommendations from Health Canada, The Province of Ontario and Durham Health Department daily.

We are proud of our Direct Support Professional Staff who have done a tremendous job of supporting people under challenging circumstances. They are keeping people happy, healthy active and engaged. They always have the care of your loved one front and centre and this is no different now. We are proud of the way they have continued to be available even when they themselves are dealing with challenges and uncertainty.

Our homes are well stocked at this time. And, we are proud of your loved ones, who are dealing with these uncertain times well and are doing their best to follow the recommendations being provided to them.

If you have any questions, concerns, or requests, please do not hesitate to bring them to our attention by contacting the house/program manager that oversees your loved ones support location.

Thank you for your trust and understanding during this challenging time. Stay healthy, wash your hands, and please practice social distancing.

Wishing you health and peace of mind,


Lisa McNee Baker
Executive Director

Make a Difference. Donate online Today!